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WFHI review

Support me theek laga, par explanation clear nahi thi

2 out of 52 of 5Verified purchaseSupport and communication

Support me theek laga, par explanation clear nahi thi

Jab maine WFHI ke support ko call kiya toh mujhe laga ki response time theek tha, matlab jyada intezaar nahi karna pada. Jo bhi queries maine poochi, unka jawab mil gaya, jo ek acchi baat thi. Lekin, explanations itne clear nahi the jitna hona chahiye tha. Kisi point par mujhe lagta tha ki support wala thoda technical ho gaya aur main uss baat ko samajh nahi paayi. Dialer aur calling tools ke bare mein basic information toh mili, par jab maine specific database feature ke use ke baare mein poocha, toh woh mujhe clearly samjhaya nahi gaya. Matlab, kaam to chal hi gaya, par clarity ki kami thi. Automatic updates ke bare me technical baatein thodi confusing lag rahi thi. Overall, support sahi tha for quick help, but agar clarity better hoti to zyada easy hota use karna. Matlab, problem solve hua par samjhane wali baat thodi weak thi. Agar clarity ho jaye toh aur behtar experience milega.

Latika SharmaPunjab, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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