Support me theek laga, but daily updates thode late aate hain
Main WFHI ke support system mein thoda confusion mehsoos kar rahi hoon. Pehle din jab call kiya tha toh response acha mila, par baad ke dino mein regular communication mein consistency nahi dekhi. Kabhi support punctual lagti thi, toh kabhi queries ke liye wait karna padta tha. Din bhar mein multiple baar update chahiye thi jaise ki automatic update ki status, ya phir payment enquiry, par wo timely nahi milti thi. Training phase ke baad jab maine software ka use kiya, toh support ko bar bar contact karna pada, jo thoda inconvenient tha. Mujhe lagta hai ki wo daily support mein thoda proactive approach la sakte hain, jisse hum users ko better reassurance mile. Signing up aur invoicing system smooth tha aur database feature bhi accha kaam karta tha, par communication mein yeh gap thoda disappointing tha. Overall, main expect karti hoon ki unka system apne daily updates aur response time improve karega, jo hamari day-to-day working ke liye zaroori hai.