Support me support hi nahi tha
Maine socha tha WFHI ke support se help milegi jab mujhe dialer me issues aaye, par mera experience bilkul alag tha. Jab main ne unhe call kiya, toh pehle response mila, par problem samajhne me koi koshish nahi hui. Fir maine email kiya, par uska bhi timely jawab nahi aaya. Training me bhi maine samjha ki agar dialer me dikkat hoti hai toh support help karega, lekin aisa nahi hua. Har ek step me mujhe khud hi struggle karna pada jaise database integration aur automatic updates ke dauran problems aayi. Sign-up aur payment process jab tak theek laga, tab tak mujhe laga sab thik chalega. Lekin jab real use karne laga, toh support system kaafi disappointing tha. Mujhe laga ki unse zyada expectation thi, par unhone poora fail kar diya. Shayad unhone mere specific issues ko nahi samjha ya priority assistance diye bina hi chhod diya.