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WFHI review

Support me samajh mein tab aaya jab main phir bhi confuse rahi

2 out of 52 of 5Verified customerSupport and communication

Support me samajh mein tab aaya jab main phir bhi confuse rahi

Mujhe laga support bohot helpful milega par thoda unclear raha mera experience. Jab maine help ke liye call kiya tha, initially toh unka response satisfactory tha, par jaise hi maine apni problem thodi complex batayi, toh support wala banda thoda hesitant lag raha tha. Shayad mujhe agar agle baar phir se help leni pade toh main zyada expect nahi karungi. Automatic updates se kaafi changes aate hain, par support usko lene mein zyada madad nahi karta, jisse mujhe khud hi samajhna padta hai ki kya naya hai. Onboarding process complicated lagti thi, aur trainings bhi kabhi kabhi clear nahi hoti thi. Main samajh nahi paayi ki next time jab mujhe support chahiye hoga toh kya main utni asaani se samajh paungi ya nahi. Lagta hai thoda aur better communication hota toh help lene mein zyada aaram hota. Overall, mujhe lagta hai main future mein support ko rely karne se kai baar sochungi, kyunki woh clarity ya confidence mujhe abhi tak nahi mila hai.

Gunjan GaikwadChandigarh, IndiaExperience: Published:
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