Support me roz kaafi kami thi, process adhura laga
Roz ke din bhar me support kaafi inconsistent tha, aur main expect karti thi ki communication smooth ho. Starting me signs theek the, Lekin jab main roz use kar rahi thi software, toh problems lagataar aa rahi thi. Support team ne mujhe initial bar thoda guidance diya, par agle dino me unka response kaafi slow tha, aur kai baar unhone mera problem samajhne se pehle call end kar diya. Informative training thi, lekin jab regular use ke time dialer aur database me lagataar glitch aate the, toh support ki kami bahut mahsoos hui. Automatic updates kahin na kahin problems solve karte toh the, magar un updates ke baad bhi software me bar bar interruptions aate rahe. Payment aur invoice ka process thoda confuse karta tha roz ke bills ke terms me. Mujhe lagta hai ki is level ki support jo har roz problem handle kare, vo missing thi. Jab tak support aur communication dono steady nahi honge, mujhe lagta hai main is software ko consistently use nahi kar paungi.