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WFHI review

Support me mila, par thoda kuch missing tha

3 out of 53 of 5Verified purchaseSupport and communication

Support me mila, par thoda kuch missing tha

Jab main pehli baar WFHI ka software setup kar rahi thi, toh support se milna thoda tricky laga. Unka telephonic support mil gaya, par kabhi kabhi mujhe lagta tha ki main jo pooch rahi hoon, uska exact jawab nahi mila. Onboarding ke dauraan training sessions theek the, lekin kabhi kabhi kuch resources aise the jo mujhe easily nahi samajh aaye. Jo dialer feature hai, wo kaam kiya achhi tarah, aur database feature bhi thoda manageable tha. Lekin sign-up aur payment ke process mein clarity thodi kam thi, invoices ke baare mein mujhe jyada detail samajh nahi aayi. Automatic updates acche se ho rahe hain, koi problem nahi hui. Overall, main bolaungi ki kuch cheezein smooth thi aur kuch jagah improvement ki zarurat hai. Yeh mixed experience tha, jahan main sahi support to payi, par complete clarity nahi thi ki next steps kaise lene hain. Aise main abhi bhi soch rahi hoon ki agla step kya hoga.

Varsha PatelNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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