Support me laga tha mera time pura waste hoga
Maine jab support team ko call kiya, toh socha help mil jayegi jaldi. Par pehle response aane mein kaafi der lag gayi, aur jab baat hui, toh lag raha tha ki woh samajh nahi rahe the meri problem. Dialogue flow ajeeb tha, jaise ki har baar mujhe apni request baar-baar repeat karni pad rahi ho. Mujhe database aur dialer ke integration ke baare mein thoda explain karna tha, par poora samay mujhe basic information dene mein zyada time lag gaya. Onboarding process thoda clear tha, par support calls ke dauraan jo confusion hui usne mera patience kamzor kar diya. Ek achhi baat yeh thi ki software automatic updates ke baad thoda smooth chala, woh experience thoda theek tha. Lekin overall mujhe confidence nahi mila ki meri problem jaldi solve hogi. Support ke liye zyada waqt lag gaya, aur baat samajhne mein bhi takleef hui. Agar time focus karte, toh shayad thoda behtar ho sakta tha. Phir bhi ek chhoti si baat acchi lagi ki telephonic assistance available thi, lekin response time itna lamba tha ki frustration badh gaya. Aage se main soch raha hoon ki support mein sudhar hona chahiye warna yeh kafi mushkil hoga system ko apna banane mein.