3 out of 53 of 5Verified purchaseSupport and communication
Support me laga tha easy, par thodi problem bhi hui
Mujhe laga tha ki support ka system itna straightforward hoga ki main jaldi se apni queries ka jawab paa jaunga, par thoda mix experience raha. Onboarding ke dauran maine training portal ko dhundhna thoda mushkil paya, jo frustration wala tha. Lekin jab mene telephonic support liya, to response time acha tha aur team ne patiently mera issue suna. Database feature ko integrate karne me thodi dikkat aayi, par dialer ke tools acche se kaam karte rahe. Automatic updates se kuch naye features waqt par aaye, jo mujhe useful lage. Lekin overall, sign-up aur payment process thoda lengthy laga, jisse thoda time lag gaya. Agar smooth aur speedy communication chahiye toh yeh thik hai, par full on seamless nahi tha mera experience.