Support me laga ki thoda aur clear hona chahiye tha
Jab maine WFHI ka support aur communication try kiya, toh mujhe mila ki kuch cheezein theek thi aur kuch nahi. Sign-up aur payment process simple thi, aur invoices sahi time par milti thi. Lekin jab mujhe zarurat thi ki main database feature ko customize karu, toh instructions clear nahi thi. Training material thoda confusing laga, especially jab dialer use karne ki baat aayi. Support team tak pahunchna asaan tha, par response thoda slow aaya kabhi kabhi. Software updates automatically ho jate hain, jo fine hai, par uske baad kuch naye bugs aaye jinke liye mujhe baar baar help call karna pada. Onboarding process kaafi basic tha, par kuch details miss thi jo main expect karti thi. Overall, communication theek thi par kuch jagah par mujhe laga ki zyada explanation aur clarity honi chahiye thi. Phone support thoda better ho sakta tha, especially jab koi complex problem ho. Jo bhi decide kar raha hai, woh in sab ko dhyan me rakhe aur expect kare ki support sab kuch nahi samjhayega.