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WFHI review

Support me kuch missing lagta tha

2 out of 52 of 5Unverified experienceSupport and communication

Support me kuch missing lagta tha

Jab bhi kuch issue hua toh support team se contact karne ki koshish ki, par laga ki wo proper tarike se handle nahi kar pa rahe the. Mera dialer kabhi-kabhi properly connect nahi karta tha, aur jab error aaya toh unko explain karne mein mujhe thoda struggle karna pada. Support wala banda theek tha, par communication thoda slow tha aur mujhe exact solution turant nahi mila. Mera yeh maana hai ki jab system down ho ya dikkat aaye toh communication fast aur clear honi chahiye, par yahaan thoda lacking tha. Training mein bhi jo basic tools sikhaaye gaye the unka use karna mera kaam thoda easy bana, uss point pe software toh sahi tha. Magar support wale thode better prepared hote toh zyada help milti. Overall, maza nahi aaya jab software ke saath kuch problem aati hai tab support experience se jyada khush nahi hoon.

Naveen DeodharTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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