2 out of 52 of 5Verified customerSupport and communication
support me kaafi kami thi jo thodi disappointing rahi
Mera experience support aur communication ke mamle mein utna acha nahi raha. Jab main onboarding ke dauran dialer aur database features ko samajhne ki koshish kar rahi thi, toh mujhe lagta tha ki mujhe zyada detailed steps aur clearer guidance milni chahiye thi. Maine phone se support lene ki bhi koshish ki lekin response kabhi kabhi slow tha, aur kai baar mujhe apne aap hi troubleshoot karna pada. Mujhe lagta hai agar better documentation ya faster telephonic help hoti toh process easy ho jata. Ek achha point ye tha ki automatic updates hoti rahi jo software ko up-to-date rakhti thi without much manual effort, aur ye kaafi helpful tha. Lekin overall support ka structure thoda weak laga jisme mujhe zyada apni mehnat lagani padi.