2 out of 52 of 5Unverified experienceSupport and communication
Support me kaafi delays aur misunderstandings
Maine jab support team ko call kiya toh unka response time kaafi slow tha, jo mujhe disappoint kar gaya. Pata chala ki mujhe do baar apni problem dobara batani pad rahi thi, matlab repetition zyada hogaya. Par ek positive cheez yeh thi ki unhone actual mein mere queries ko solve karne ki koshish ki, jo main appreciate kar raha tha. Lekin jab baat aati hai promptness ki, toh main satisfied nahi ho paaya. Waiting kaafi boring thi, time waste bhi lagta tha. Main sochta hoon support ko thoda zyada efficient banana chahiye aur repetition avoid karni chahiye taaki future mein users ko better experience mile.