Support me jyada time lag gaya start karne mein
Pehli baat toh yeh hai ki sign-up karne ke baad software ka setup itna smooth nahi tha jitna expect kar rahi thi. Support team se baat karne mein time zyada lag gaya, aur unka response kabhi fast tha toh kabhi slow. Onboarding process thoda confusing laga, especially jab training modules ke steps clear nahi the. Lekin phone pe baat kar ke kuch doubts clear karne ki koshish thi, jo ki achha tha, bas timing pe thodi dikkat hui. Software mein automatic updates ke baad bhi kuch features ko samajhne mein problem aayi, jaise dialer aur calling tools thoda different behave kar rahe the. Database ka interface thoda complex feel hua, toh usmein bhi struggle jhelni padi. Overall, mujhe lagta hai ki support system thoda aur prompt aur clear ho toh help milegi start karne mein. Kuch features ache laga, jaise ki invoicing and payment system smooth thi, par onboarding mein patience rakhna pada. Thoda frustrated feel kar rahi thi, especially jab mujhe lagta tha ki zyada guidance mil sakti thi jaldi start karne ke liye. Sochti hoon ki agar onboarding aur support better tha, toh better experience hota.