Support me jo required info nahi mili
Mujhe laga easily support se sab kuch mil jayega, par yeh kaam itna asaan nahi tha. Jab main software ke database feature ke baare mein pooch rahi thi, toh help section mein wahi basic cheezein thi jo mujhe already pata thi. Dialer setup ke liye jo instructions chahiye thi, woh bhi clear nahi mila. Multiple calls kiye support ko, par zyada helpful nahi mil raha tha. Automatic updates aaye, lekin unki wajah se kuch features disrupted ho gaye aur koi quick fix batane wala nahi tha. Training sessions bhi thode chhote lag rahe the, jisme mere queries ka jawab sahi se nahi diya gaya tha. Mujhe invoice milne mein bhi dikkat hui, kyunki payment aur billing ka process confusing tha. Sign-up karte waqt bhi kaafi options clear nahi the ki kya karna hai, isliye initial phase mein kaafi frustration hui. Main expect kar rahi thi ki support easy aur quick hoga, par aakhir mein pura experience disappointing raha. Jo cheezein mujhe chahiye thi unke liye mujhe baar-baar phir se poochna pada aur patience khatam ho gayi thi. Overall, support aur communication ko improve karna zaroori hai.