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WFHI review

Support me itna time liya tha

3 out of 53 of 5Unverified experienceSupport and communication

Support me itna time liya tha

Mujhe lagta tha support se jaldi solution milega, par din bhar phone karne ke baad bhi kabhi kabhi samajh nahi aaya ki kya chal raha hai. Software mein kuch features the jo smoothly kaam karte the, jaise dialer and database integration, but jab baat support ki hoti toh baar baar repeat karna padta tha apni problem. Weekly updates se improvements aaye hain, par unka implementation kabhi kabhi confusing lagta tha. Training flow mein basic steps clear the, magar jab advanced questions aate,... To phir wait karna padta tha for response. Payment process aur invoice clear the, usme koi dikkat nahi thi. Telephonic support me patience chahiye hota hai, kyunki baar baar hold par rakhke baat karani padti thi. Overall software theek tha, lekin jo help chahiye thi daily use ke liye, woh utni achhi nahi mili jitni expect ki thi. Caller tools effective hain, lekin support slow tha mera experience. Shayad agar time zyada hota toh problems settle ho sakti thi par mujhe thoda frustrate lagta tha.

Hemant BanerjeeGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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