Support me ek baat achhi lagi lekin comparison me thoda kam tha
Maine purane support systems ke mukable WFHI ke telephonic support ko try kiya aur dono ke beech kuch farak feel hua. Sabse pehle to unka response timing theek tha, matlab jyada wait nahi karna pada. Lekin thodi baar jab issue complex tha toh solution utna clear nahi mila. Jo cheez mujhe sabse achhi lagi wo thi ki support wale log politely baat karte the aur patiently sunte the problems. Par mujhe lagta hai ki unke paas kuch cases ke liye tools hain jo mere pehle ke software me jyada advanced the. Training ne support ka use kaise karna hai woh bataaya tha, jo helpful tha. Overall, mujhe lagta hai ki communication me improvement ho sakta hai, par agar simple sawalon ke liye dekha jaye to ye support system theek tha. Dialer aur database ke issues me kabhi kabhi confusion hua toh support ne prioritize kiya, jo mujhe acha laga. Mai sochti hoon ki agar kuch aur enhancement ho toh next baar aur accha lagega, par abhi ke liye ye ek average experience tha.