Support me clarity ki kami thi
Start karne me bahut time lag gaya, jo main nahi expect kar rahi thi. Training aur onboarding ka process clear nahi tha. Kai baar phone pe support lene ki koshish ki, lekin unhone samay par jawab nahi diya. Database setup karna complicated raha; different steps ke baar baar explain karwana padha, jo fatigue create karta tha. Automatic updates se bhi system thoda slow hota tha, aur uske baad again support ko call karna padta tha. Payment process thik tha, par invoicing details me clarity ki kami thi, jis wajah se confusion hua. Overall lagta hai ki basic help to hai, par smooth start ke liye important cheezen missing thi, jiske wajah se patience khatam ho gayi thi. Abhi bhi lagta hai ki workflow pura stable nahi hai, aur uske liye mujhe aur support ki zarurat hogi. Ye sab dekh kar lagta hai ki improvements ki sakht zarurat hai support aur onboarding me, warna users ko start karne me bahut pareshaani hogi.