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WFHI review

Support me bahut disappoint kiya

1 out of 51 of 5Verified customerSupport and communication

Support me bahut disappoint kiya

Main support team se roz contact karte karte thak gayi thi kyunki unka response bahut slow aur unclear tha. Roz mera issue repeat karna padta tha, jaise ki woh meri baat samajhne ki koshish na kar rahe ho. Dialler aur database features ke bare mein samajhane mein bhi kaafi mushkil hui, aur mujhe lagta hai wo log properly training nahi de rahe the, ya phir communication mein problem thi. Har roz jab software use karti thi, kuch na kuch problem aa jati thi, aur us par jo support chahiye tha woh mujhe bilkul mil nahi raha tha. Software updates bhi kabhi kabhi aise aate the jo mera kaam aur frustrating banate the. Sign-up aur payment ka process theek tha, lekin in sab cheezon ki wajah se mera pure experience kharaab ho gaya. Main seriously soch rahi thi ki main yeh sab kaise handle karungi, especially jab support staff ko lagta tha ki mera time zyada important nahi hai.

Tejal SanyalChhattisgarh, IndiaExperience: Published:
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