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WFHI review

Support me achha mila, par thodi confusion bhi thi

4 out of 54 of 5Verified customerSupport and communication

Support me achha mila, par thodi confusion bhi thi

Main support se kaafi impress thi overall kyunki mujhe jaldi woh sab mila jo main dhundh rahi thi. Unhone mera sawal samjha aur step-by-step guide kar diya ki software ke features kaise use karne hain, especially dialer aur database integration ke liye. Par haan, ek chhoti problem thi ki jab main pehli baar call karne ki koshish karti thi, toh mujhe thoda time laga samajhne mein ki kaunse settings change karni hain. Wo thoda confusing tha, aur mujhe baar-baar call karna pada support ko thoda aur clarify karne ke liye. Lekin support team ne patience rakha aur mera doubt dur kiya bina zyada explanation ke. System ke automatic updates ke baare mein bhi mujhe clear information di gayi thi, toh mujhe pata tha kab naye features aayenge. Sign-up process simple tha aur payment ke liye mujhe invoice bhi turant mila, jo mera kaam asaan banata hai. Overall, main kahungi ki information mil jana asaan tha, lekin thodi aur clear onboarding steps honi chahiye jo fresh users ke liye confusion kam kare. Mujhe lagta hai main next time support ko call karungi agar koi naye feature use karne mein problem aayi, kyunki wo efficient the.

Kanika ShuklaLadakh, IndiaExperience: Published:
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