4 out of 54 of 5Verified customerSupport and communication
Support matched my working hours mostly
I found the support service quite useful during the hours I usually work, which is mostly in the evenings and some mornings. There were instances when I needed help outside my regular schedule, and then it was a bit more challenging to reach someone quickly. So basically, if your hours align with theirs, it works fairly well. The training sessions felt a little rigid in timing but fit my routine after a while. All things considered, it’s quite a helpful setup, though I do wish the support hours were a bit more flexible overall. Still, it mostly complemented the way I’m working now, which means I won’t have many issues getting assistance when I need it.