Support matched my expectations in two days
I was a bit cautious before starting with WFHI's telephonic support but it turned out to be quite in line with what I expected. Initially, the calls required some patience as the responses were not immediate, but the assistance was clear and professional. The support team gradually helped me navigate the database feature and understand the automatic updates without overwhelming me. The one thing I appreciated was that the help felt consistent with what was promised during sign-up, and the invoicing was straightforward. While it took about two days to fully settle into the system's workflow aided by the support calls, I felt that time investment was reasonable. The training was detailed yet not overly complicated. I think others looking for a calm and measured support experience would find this a good match. Overall, the process felt solid and reliable.