3 out of 53 of 5Verified purchaseSupport and communication
Support matched my expectations fairly
At first, I expected telephonic support to be more immediate, but the actual response time was reasonable. The first time I had an issue with the dialer, the support team walked me through troubleshooting fairly patiently. My experience was mixed because at times I needed to wait longer than I hoped. The onboarding training prepared me for most of the software tools, and the database feature was explained well. The payment process went smoothly, and invoicing came as expected without surprises. So overall, support did meet expectations but wasn’t perfect or instantaneous every time I needed help.