Support matched expectations with a couple of minor gaps

Support matched expectations with a couple of minor gaps

I expected the support from WFHI to be reasonably responsive and knowledgeable, which it mostly was. The telephonic assistance provided clear answers and practical solutions, fitting what I hoped for. On the flip side, sometimes there was a slight delay in response time, and not all queries were answered at once, which caused a bit of back-and-forth. However, the support overall felt thorough and addressed my core concerns. So while not perfect, the support aligned well with what I anticipated going in. It was reassuring to have that kind of safety net during onboarding and ongoing use.