Support matched expectations well for independent users
Reflecting on my experience with WFHI's support, I found it matched what I expected before purchasing. I was prepared to handle most setup on my own, but knowing assistance was just a phone call away was comforting. The telephonic support was informative, patient, and aligned with what I was told at the outset. It suits someone like me who prefers to manage daily operations but wants reliable expert help when needed. The training modules prepared me well, making support calls more effective. However, if someone seeks constant hand-holding or rapid responses, this might not be the perfect fit. Overall, considering the nature of this software and training setup, I feel the communication dynamics were fair and consistent with my initial understanding. I am continuing to use the tools provided with a reasonable level of confidence.