Support matched expectations but a bit more follow-up would have been nice
Reflecting back on the support experience with WFHI, it certainly lived up to the clear and prompt assistance I anticipated before signing up. The telephonic support was consistently helpful when I faced issues, and the priority assistance made a difference in resolving queries quicker than I had hoped. However, looking at the bigger picture, I did find the lack of proactive follow-up a missing piece. Once the initial issue was addressed, a brief check-in call or message could have reassured me that everything was running smoothly. This small addition would have enhanced the overall support experience, making it feel more personal and attentive than just reactive problem-solving. Still, I appreciate that the basic support matched my expectations throughout.