Support mai thoda wait tha lekin baat samajh aayi
WFHI ki telephonic support mila jab mujhe database feature setup karne mein kuch dikkat aayi thi. Pehle toh mujhe thoda wait karna pada jab tak call connect hua, jo ki ek chhota negative point tha. Jab baat hui, support team ne dhairya ke saath meri sari queries ko suna aur baar baar repeat nahi karwaya, jo accha laga. Replies straightforward the, thoda technical language thi par samajh mein aayi. Ek baar jab baat samajh aayi toh delay kaafi door ho gaya. Mujhe laga ki wo mujhe jaldi se jaldi samjhana chahte the, toh thoda fast pace mein explanation di. Isiliye maine steady pace mein bolne ki request ki thi. Overall, agar main sirf call connect time dekhun toh thoda patience chahiye, but support ka knowledge aur unka communication style kaafi positive tha. Itna toh walla scene tha ki main try karta rahunga agla time support lene ki zarurat pade toh, kyunki finally solution mila aur samay waste nahi hua zyada. Ye bhi realize kiya ki software updates ke baad kuch naye tools ko samajhna help ke bina mushkil hota.