Support log mein ekdum slow response tha yaar
Yaar, main toh soch raha tha ki jab main software ke baare mein poochunga, toh waise quick replies milenge jisse main jaldi apna kaam start kar saku. Lekin support team ka response matlab bahut late aaya, kabhi kabhi toh reply itna late tha ki mujhe work karte karte deepratan ho gaya. Sirf ek baar unhone mera concern politely address kiya tha, uske alawa toh mostly har baar reply mein delay tha jo frustrating tha. Jo team ne billing ke baare mein bataya tha woh theek tha, wo clear aur sahi tha. Par sales team se contact karna itna time le raha tha ki mujhe laga shayad ye service meri expectations puri nahi karegi. Mujhe product ke baare mein kuch cheezein samajh nahi aayi, jaise ki database feature ko kaise efficiently use karna hai, pehle se koi training ya clear onboarding instructions nahi mila. Phone dialer bhi thoda slow behave kar raha tha during week work, matlab calls connect hone mein kaafi der lagti thi. Overall mujhe lagta hai ki agar unke communication system aur thoda streamline hota, toh main shayad zyada satisfied hota.