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WFHI review

Support line pe calls zyada time leti hain

2 out of 52 of 5Verified purchaseSupport and communication

Support line pe calls zyada time leti hain

Main roz software use karta hoon aur generally support team se connect hone mein thoda waqt lagta hai, jo main sochta tha pehle experience se jyada hai. Pahle din ke experience theek tha, response mil gaya jaldi, par fir normal use ke dauran jab problem face ki toh calls ko answer hone mein delay laga, kabhi call drop bhi ho gaya. Kahin baar mujhe baar baar apna problem repeat karna pada; ek side se main janta hoon ki complex system hai, par lagta hai ki consistency mein thoda gap hai. Kuch chizein jo phone dialer feature mein hain wo acha chalti hain, thoda technical glitch kabhi kabhi hota hai jo wait karna padta hai fix hone ka. Training modules samjhanay mein faida hua, toh wo ek achhi baat hai. Par daily issues ke solution thoda slow milte hain mujhe, support line mein optimization ki zarurat hai. Agar time management thoda better ho jaye toh overall experience kaafi improve hoga mera.

Nagesh PillaiLadakh, IndiaExperience: Published:
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