2 out of 52 of 5Verified purchaseSupport and communication
Support line par baar-baar wait karna pada, frustrating tha
Main support ke liye kaafi baar call karti rahi, lekin baar-baar mujhe waiting mein rehna pada jo mujhe bahut impatient kar diya. Har baar same bat repeat karni padti thi, jaise issue kisi ko pehli baar bata rahi hoon. Kabhi response slow tha, kabhi mujhe pehle ke interaction ko khud yaad dilana padta tha jo strange tha. Software ka dialer sahi chal raha tha, par jab bhi koi problem hoti toh support line par rukna padta tha. Overall, mujhe laga ki yeh process efficient nahi tha aur mujhe aur time wastage mehsoos hua jab tak issue solve hota.