Support line ka response mila thik-thak par thoda late tha
Maine socha tha ki jab support ko call karunga toh turant help milegi, par practically thoda wait karna pada. Call connect hone ke baad jo banda baat kar raha tha uska attitude sahi tha aur usne mera issue solve karne ki puri koshish ki, par system mein kuch glitches ki wajah se pura solution turant nahi mila. Training session mein jitni information di gayi thi, uske hisaab se support itna smooth nahi tha jitna main expect kar raha tha. Lekin overall feedback dena ho toh support team ne koshish to achhi ki thi aur unka patience bhi thoda zyada tha. Kabhi kabhi software ke automatic updates ke baad connection mishandled hota tha, jise support ke through hi thik karwana tha. Isliye mujhe laga ki support ka response thoda aur upgrade hona chahiye, par jo mila usme bhi kuch achhai thi jiski wajah se mein poori tarah naraaz nahi hoon.