Support lene mein time zyada laga overall experience mehenga tha
WFHI ke support system ko main compare karungi apne pehle ke tools ke saath jo maine use kiye the. Pehle wale tools mein prompt response milta tha par WFHI mein support team se baat karne ke liye thoda zyada wait karna padta tha. Onboarding mein training kaafi acchi thi, saari cheezein clearly samjhayi gayi thi magar jab kisi specific software feature mein problem aayi toh response time thoda slow tha. Support ke jawab detailed the, lekin time lagta tha milne mein. Communication usually WhatsApp ke through hoti thi, par kabhi kabhi email replies bhi late aate the compare to jitna mujhe expect tha. Jo cheez achhi lagi wo thi ki training material structured tha aur mujhe dialer setup samajhne mein kaafi madad mili. Lekin phir bhi mujhe lagta hai ki agar support team thodi zyada responsive ho toh overall experience better hota. Mere hisaab se agar aapko support jaldi chahiye toh shayad ye faydemand nahi hoga, lekin agar aap thoda sabr rakh sakte hain toh training aur communication theek ho sakti hai.