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WFHI review

Support lene mein kaafi time lag gaya tha

2 out of 52 of 5Verified purchaseSupport and communication

Support lene mein kaafi time lag gaya tha

Maine jab support team ko call kiya to pata chala ki issues thoda complex hain. Beginning mein toh unke response se mujhe umeed thi ki baat jaldi suljh jayegi. Par unfortunately, support lene mein kaafi time lag gaya tha, jo thoda frustrating tha. Phone pe baat karte waqt unhone politely meri problems ko suna, lekin solution dene mein delay ho raha tha. Koi helpful tips mile, woh thik tha, par mujhe lagta hai ki system mein kuch flaws hain jinki wajah se queries gaadi si speed se hi solve hui. Jab baat billing ke issues ki aayi, toh clarity bhi kam mili. Overall, support team warm thi, par problems ka solution is tarah focus se jaldi milna chahiye tha. Thoda unnecessarily zyada intezaar karna pada, and mujhe lagta hai ki diye gaye time se support aur improve karna zaroori hai.

Prashant IyerTripura, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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