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WFHI review

Support lene mein kaafi mehnat lagi zarurat ke waqt

2 out of 52 of 5Verified purchaseSupport and communication

Support lene mein kaafi mehnat lagi zarurat ke waqt

Pehli baar jab mujhe WFHI ka support contact karna pada, toh mujhe lagaa ki kaafi detailed explanation deni padti hai apni problem samjhane ke liye. Ek specific call thi jab dialer feature kaam nahi kar raha tha, us waqt mujhe multiple call karni padi telephonic support ko, taaki kisi ek se clear jawaab mile. Wo waqt thoda frustrating tha kyunki clarity nahi thi ki exact problem kis stage par aa rahi hai. Baaki support ke liye jab tak question simple rahe, theek baat thi, par complex queries ke liye lagta hai mujhe phir se assist lena hoga. Software updates automatically aaye, lekin un changes ko samajhne mein bhi thoda effort karna pada. Training sessions theek thaak thi, par kabhi kabhi feel hota tha ki zyadah detailed explanations chahiye hote, tab tak workarounds nikalte nikalte time lag jaata. Overall mujhe lagta hai main aage bhi thoda struggle karungi agar support ki need pade. Invoice aur payment process mera experience thoda smooth tha, wo kam se kam tension free tha. Par haan, apne aap sab set up karna itna easy nahi tha jitna dikhaya gaya.

Divya SundaramTamil Nadu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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