Support lene mein kaafi mehnat karni padi
Mere experience ke mutabik, jab maine WFHI se support mangi, toh shuru mein zyada help nahi mili. Pehle call par samajh nahi aaye ki kaun se option choose karun. Fir jab ek baar support team se baat hui, toh unhone basic explanations di, lekin wo detailed guidance nahi mili. Kabhi-kabhi mujhe laga tha ki jo dialer ya database system mein problem ho, uska solution turant milna chahiye, par mujhe baar-baar follow-up karna pada. Automated update ke baad kafi functions thik kaam nahi kar rahe the aur mujhe support se baar-baar samjhane ki zaroorat padhi. Sign-up aur invoice process thoda clear tha, but support ki communication ki kami thi. Jab tak maine sab issues clarify kiye, woh mere liye thoda frustrating tha kyunki effort zyada laga. End mein itna samajh aaya ki system complex hai aur shayad mujhe khud bhi thoda aur study karna pade, jo ki expected nahi tha. Support se confident feel karna mujhe mushkil laga aur isliye main kahunga ki support mein improvement ki jarurat hai.