Support lene me zyada time lag gaya
Maine socha tha ki support system zyada easy aur fast hoga jab mujhe software aur telephonic tools ke bare me questions aayenge. Lekin jab actual me mujhe help leni padi toh mujhe apne aap bhi kaafi cheezein samajhni padi thi, kyunki jo telephonic support mila tha woh start me thoda generic lag raha tha. Maine expect kiya tha ki call karte hi meri problems clear ho jayengi, lekin mujhe baar baar apne questions ko detail me explain karna pada, aur kabhi kabhi solution ke liye muzhe follow-up karna bhi pada. Dialer jo hai wo thoda slow respond karta tha kabhi, aur database feature ki set up me bhi support team ka response thoda late tha. Par mujhe yeh bhi laga ki automatic updates consistent aa rahe hain aur unse koi issue nahi hua, jo positive tha. Mujhe lagta hai ki agar support zyada proactive aur directly problem-solving hota toh zyada acha hota. Overall, support ke liye thaam ke thoda aur patience ki zarurat thi. Mere hisaab se jo maine expect kiya tha aur jo mila, dono me gap tha, especially samay ke hisaab se.