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WFHI review

Support lene me thoda zyada time lag gaya

4 out of 54 of 5Verified purchaseSupport and communication

Support lene me thoda zyada time lag gaya

Software ka use shuru karne ke baad mujhe support se contact karna pada kyunki kuch labels clear nahi the. Labels aur wording mein clarity nahi thi, jese database ka section thoda confusing tha initially. Bar bar wohi baat samjhani parti thi jab main support ko call karti thi, aur mujhe lagta tha ki wo thoda zyada simple term me ho sakti thi. Phone support ne generally mera issue samjha aur assist kiya, par response time thoda longer tha, specially jab main urgent help maangi thi. Onboarding ke dauran training material theek tha, par thoda zyada direct aur clear explanations helpful hote. Payment aur invoice process smoothly complete hua bina kisi problem ke, jo ek acha point tha. Overall, support experience thoda exhausting tha kyunki baar baar same baatein repeat karni padti thi, par eventually sab ho gaya. Sab kuch thoda speedy ho jaata toh better lagta.

Nisha SinghalGujarat, IndiaExperience: Published:
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