Support lene me thoda zyada effort lagta hai pehle se better toh hai
Maine pehle bhi aise software try kiye hain jahan pe support milna mushkil tha, toh mujhe laga WFHI se kuch improvement milega. Haan, support team ne apna kaam theek se kiya, lekin mujhe lagta hai ki unka response time thoda slow tha, especially jab telephonic help lene ki baat aayi. Pehle ke experiences se compare karun, toh yahan support milne me effort thoda zyada lagta tha, matlab bar bar call karni padti tabhi kisi ne help di. Kuch tools jaise ki dialer aur database thik kaam kar rahe the, lekin jab mujhe kisi query ka jawaab chahiye tha toh woh turant nahi mila. Training sessions toh basic the, lekin jab thodi advanced queries aayi toh woh resolve karne me support team ne zyada proactive feel nahi diya. Company ne plans ke hisab se software updates toh time par diye, par phir bhi call support system thoda frustrating tha mere liye. Overall, support bhale thoda behtar ho sakta hai, par main poora dissatisfied nahi hoon, bas thoda zyada patience rakhna padta hai.