Support lene me kaafi time laga, thoda disappointing tha
Jab maine pehli baar support ko call kiya, toh mujhe laga ki help milegi jaldi, par yeh process kaafi slow tha. Documentation mein jo information thi, wahi mujhe kaafi had tak guide kar rahi thi, lekhin kuch cheezein mujhe khud hi explore karni padti thi, jo thoda frustrating tha. Calling tools aur dialer ko samajhne mein zyada help support se nahi mili, jo mujhe lagta hai ki initial onboarding mein better cheez honi chahiye thi. Automatic updates toh smoothly chal rahi thi, isme koi dikkat nahi ayi. Invoice aur payment system clear tha, isme koi ghum nahi tha. Lekin support response me der hone se mera kaam delay hua aur mujhe kaafi baatein khud hi figure out karni padhi. Overall agar baat karu toh software features achhe hain par jab mujhe support ki zarurat thi toh vo timely nahi mili. Main itna zarur kahunga ki hardware ya basic connectivity related queries ko to theek se handle karte hain, par complex sawaalon mein thodi der lagti hai samajhne me.