Support lekar bahut pareshaan hua, baar baar wahi baat repeat karwani padi
Mujhe laga tha ki jab problem aaye gi to support se madad leni asaan hogi, par mera experience kuch aur hi raha. Maine kai baar phone uthaya aur apni problem explain ki, par baar baar wahi baat repeat karwani padti thi, jo bahut frustrating tha. Kabhi-kabhi lagta tha ki unko meri baat samajh hi nahi aayi ya wo process thoda slow chal raha hai. Mujhe koi clarity nahi mili ki next step kya hoga, aur wait bhi lamba ho gaya tha answers ke liye. Software ka dialer kaafi inconsistent tha use mein, par support wale usse relate karte waqt bilkul neutral the, jo mujhe takleef dene wala lagta hai. Main sochta tha ki shayad agli baar better service milegi, par abhi to main doubt mein hoon ki fir se help maangun ya nahi. Payment aur invoicing ka system bhi mujhe thoda confusing laga, aur ye sab mila ke mujhe laga ki ye pura experience thoda stressful tha. Mujhe lagta hai ki support process mein bahut jyada effort lag raha hai, lekin outcome nahi mil raha hai, isliye main thoda hesitate karunga agli baar call karne mein. Bas ye sab baatein mujhe sochne par majboor karti hain ki kya ye software mere liye sahi choice hai.