Support left me unsure about next steps
Honestly, my experience with the support team left me feeling a bit uncertain about whether I had everything figured out in the end. I mean, they were polite on the calls and gave me some guidance, but I wasn't always confident that the solutions they suggested would work for my workflow. Sometimes, I'd call back because the initial advice didn't really resolve my questions. It felt like there was a bit of a disconnect or maybe the staff weren't entirely prepared for my specific queries. Over time, I expected that using their automatic updates and dialing tools would become easier, but my confidence didn’t grow as much as I hoped. The invoicing and payment process also added to the confusion because the notifications about the status were not always clear. I found myself double-checking everything just to be sure I was on track. So looking back, while some things did function okay, I’m left wondering if future interactions will be smoother, or if I’ll keep needing to reach out with follow-ups. That uncertainty is what sticks with me about the support they provided.