Support left me uncertain about next steps
I contacted WFHI support several times hoping to clarify doubts about the calling tools and database setup. While the representatives answered my questions, I ended each call still unsure if I had done everything correctly or if the solutions they suggested would work as promised. Some of their explanations seemed inconsistent when compared between different calls. There was occasional confusion about navigating the software features which didn’t help build my confidence. Even after follow-ups, I did not feel fully equipped to manage the platform independently. The support was polite but didn't instill real assurance about the product’s user-friendliness for someone new to remote workflows. Invoicing and payments were straightforward enough, but the technical guidance lacked clarity, making me hesitant about committing fully. Ultimately, the experience was not what I expected from a paid platform offering training and priority assistance.