Support left me uncertain

I called the WFHI helpline expecting clear guidance, but the responses felt scattered and sometimes repetitive. Despite some helpful suggestions regarding the database integration, overall I was left unsure if my issues would truly be resolved. The automated system updates didn't improve things either, and the delay in telephonic support responses only added to my frustration. By the time my onboarding ended, confidence was the last thing I felt about continuing with this software. The training was okay but didn’t prepare me well enough to use the dialer smoothly for my daily remote tasks.