Support left me thoughtful, mostly because it was better than before
Looking back over the weeks since I started using this software, I can say the support and communication felt quite responsive compared to what I had experienced previously. The onboarding flow was smoother than any other platform I'd tried before, and I appreciated that they kept me posted with automatic updates that didn't disrupt my workflow. Of course, there was a time when I waited longer for telephonic assistance than I would have liked, which was a bit frustrating. Still, the procedures for signing up and handling payments were straightforward and transparent, which helped build a sense of trust. The database tool integrated well with my daily tasks, making remote workflow management easier. Overall, I’m satisfied with the communication aspect, though a quicker response time during peak hours would be an improvement. The combination of software and training modules definitely made a difference in setting up my remote operations efficiently.