Support left me satisfied after a little patience
I have to say, my overall experience with WFHI’s support was positive, even though it did involve a bit of waiting and repeating some information over multiple calls. I was initially concerned about having to explain my setup and issues several times, but the staff remained patient and consistent throughout. What really stayed with me was how they eventually helped me work through the features, especially dialing tools and database syncing, without rushing. Those automatic updates also improved things noticeably, which the support team mentioned to me regularly. It did take a couple of sessions to fully understand every detail, which sometimes felt like a bit of a loop, but in the end, the issue was resolved well. I appreciated that after these back-and-forth discussions, the help was thorough and clear. Though the waiting was not ideal, I came away feeling like I could confidently handle the software on my own. The support made sure no question was too small, which made a difference once I looked back on it all.