4 out of 54 of 5Verified purchaseSupport and communication
Support left me mostly on my own but things worked out
The telephonic support was available when I needed it, but honestly, I ended up navigating most issues on my own. The explanations were clear when I contacted them, and they provided useful details about the dialer and database features, but I didn't get proactive help or walkthroughs. That meant I had to spend quite some time figuring out the finer points of the software and training materials by myself. On the plus side, the sign-up and invoicing process worked fine without needing much assistance, which balanced things out. Overall, I’d say the combination of self-reliance and support availability made the experience manageable, if a little more effort than I initially anticipated.