4 out of 54 of 5Verified purchaseSupport and communication
Support left me feeling mostly confident, except small gap
The telephonic support was quite helpful throughout the onboarding and training. They guided me well with the database integration and the calling tools, which made me feel confident eventually. However, I did wish there was a little more proactive follow-up after the initial training sessions, since some aspects of the software still felt a bit complex. Updates to the software happened automatically and didn't interrupt my workflow, which I appreciated. Overall, I think the support was good, but the slightly missing proactive check-in left me wanting a bit more assurance about mastering all the features.