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WFHI review

Support laga thoda slow par kuch thik tha

2 out of 52 of 5Verified purchaseSupport and communication

Support laga thoda slow par kuch thik tha

Mujhe lagta tha WFHI ka support thoda zyada responsive hoga, par haan, kuch der ke baad toh mil jata tha jawab. Sabse pehle jab sign-up kiya, toh thoda confusion tha billing ke regarding, toh maine support ko call kiya. Response timing acceptable thi lekin baar baar follow-up karna padta tha. Dialer ka software sahi se kaam karta tha, aur database feature thik-thaak tha, par training ka onboarding flow itna smooth nahi laga mujhe. Remote workflows ko samajhne mein thoda time laga aur kahin kuch steps samajhne mein dikkat aayi. Jo updates aaye, woh mostly automatic the, par kabhi kabhi manual intervention karna padta tha, jo thoda frustrating tha. Telephonic support ka tone acha tha, lekin kabhi-kabhi lagta tha unka system bhi slow hai. Jo invoices mujhe mile, wo clear the, payment process me koi kharabi nahi thi. Overall, mujhe lagta hai ki WFHI mein potential hai, par support thoda aur bhaithar hona chahiye. Main expect karti thi ki mujhe jaldi aur asaani se problems ka solution milega, par yeh experience thoda mixed tha. Shaayad main abhi iska extensive use na kar paungi, lekin future mein agar improvements aaye toh zaroor try karungi.

Simran SinghalWest Bengal, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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