Support laga average hi raha compared to pehle use kiye huye tools
Mujhe lag raha tha ki WFHI ka support system thoda better hoga, kyunki maine pehle aur bhi kai software use kiye hain jinmein customer service zyada smooth thi. Jab maine onboarding ka process shuru kiya, toh unka communication typical lag raha tha – thoda slow aur kabhi kabhi unclear bhi. Kabhi kabhi toh mujhe lagta tha ki main same question baar baar poochnon ki zarurat padegi. Database aur dialer ka integration achha tha, par support team ne kabhi software ke automatic updates ke baare mein clear info nahi di jaise ki main expect kar raha tha. Ek achhi baat ye thi ki payment aur invoicing ka process fairly straightforward tha, ismein koi problem nahi hui. Lekin daily usage mein jab calling tools mein dikat aayi, toh support se solution lana mushkil raha. Pehle maine jin products ka use kiya tha, wahan se support kaafi jyada responsive aur proactive tha, magar yahan mujhe lagta hai ki support thoda improve kar sakta hai. Overall, mujhe feel hua ki WFHI ka support standard hai par kuch khas nade nahi hai jo mujhe zyada impress kare. Main recommend karna thoda difficult hai jab tak support processes thodi better nahi ho jati.