1 out of 51 of 5Verified purchaseSupport and communication
Support Lacking in Daily Use, Not Just Initially
The ongoing support and communication left much to be desired beyond the first try. While the initial onboarding introduced the software and features decently, day-to-day operations felt increasingly frustrating. The dialer often froze unexpectedly, and the database didn't always sync as it should have. Whenever I sought telephonic support, response times were slow, and solutions offered were inconsistent. Automatic updates sometimes caused new glitches rather than fixing existing issues. Sign-up and payments had been straightforward, but that clarity didn’t continue into regular use. I felt that essential support for my workflow was missing, which made continuing with the software challenging on a daily basis.