2 out of 52 of 5Unverified experienceSupport and communication
Support lacked ongoing guidance, setup was one-time
Hey buddy, honestly the telephonic support seemed to work alright when I was setting things up, but that was kinda the only time I had good contact. After the initial setup, I didn’t get much follow-up or ongoing help, which was a bit disappointing. The way calls and database features were explained during onboarding made sense, but once I got started, I realized support was really a one-off deal. The dialer worked okay most days, but when small issues appeared, I felt stuck without continuous assistance. Automatic updates happened silently, but without much guidance on how they might affect workflows. Overall, I liked the start but was missing a more consistent support vibe. Just something to think about before diving in.